Pet Owner's Responsibilities

• You are responsible for caring for your pet. 

• They shouldn’t roam unsupervised, be a nuisance to neighbours or foul any communal, shared area or any other property, including shared garden areas. 

• All animals must be kept under control and (if pet appropriate) kept on a lead. 

• Pets are only allowed in communal/shared areas to gain access to your property. 
• Not everyone is a dog lover — some people may be afraid of your pet

• Pets must be kept under control when our staff, agents or contractors are visiting the property. 

• Because of several serious injuries to employees, any dogs must be secured behind a closed door in a separate room before we arrive. Otherwise we will not be able to carry out any work. This will also help to stop your pets potentially getting distressed about us being there. 

• If you have a garden, you must keep the garden boundaries secure to stop your pet(s) escaping. 

• You must make sure your pet doesn’t damage our property. If it does, we’ll have to recharge you the cost of any repairs. If you allow the nuisance or damage to continue we may take legal action which could result in you losing your home. 

• Commercial breeding from our properties is not allowed. 

The Animal Welfare Act 2006 contains the general laws relating to animal welfare. 

The Act applies to all animals on common land and means anyone responsible for an animal must take reasonable steps to make sure the animal’s needs are met, including: 

• providing a suitable place for the animal to live 

• giving them a suitable diet 

• making sure they exhibit normal behaviour patterns 

• housing them with, or apart from, other animals (if applicable) 

• protecting them from pain, injury, suffering and disease 

It is an offence to cause unnecessary suffering to an animal. 

Anyone who is cruel to an animal, or does not provide for its welfare needs, may be banned from owning animals, fined up to £20,000 and/or sent to prison.