Cookie Policy

This policy contains important information on how we use cookies on our website.

Cookies

Cookies are small text files that are placed on your device by websites that you visit.  They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the website.  Some of this information will be aggregated or statistical, which means you will not be identified individually.

Cookies used on our website

 

Our website uses two types of cookies:

  1. Required cookies: these enable core functionality of our website, such as security, network management and accessibility. We do not need your permission to place these cookies on your device.
  2. Analytics cookies: these help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.  We need your permission to place these cookies on your device.  You can withdraw your permission at any time through the cookie control box at the bottom of every page on our website.  You may need to refresh the page for the updated settings to take effect.

 

The table below provides more information about the cookies we use and why:

 

Cookie Name Purpose Required Cookie?
Universal Analytics (Google) _ga, _gat, _gid Used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.
Read Google’s overview of privacy and safeguarding data
No.
Load Balancer AWSELB To direct web page requests to multiple servers. This cookie ensures that a visitor always gets directed to the same server, which ensures correct website behaviour. Yes
Wordfence wfvt_, wordfence_verifiedHuman This is a security plugin to help distinguish between malicious visitors to the website and genuine people Yes

 

The above cookies will only be accessed by us and the named third parties for the above purposes and will not be accessed by any other third party.

 

How to refuse cookies

You may be able to change your Internet browser settings so that cookies (including required cookies) are not accepted. If you do this, you may lose some of the functionality of our website.

You can find out how to manage cookies on popular Internet browsers by clicking on the following links:

To find information relating to other browsers, please visit the Internet browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Contact us

We have appointed a Data Protection Officer (DPO), Daradjeet Jagpal, who ensures we comply with data protection laws.  If you have any questions about this statement or how we hold or use your personal information, please contact the DPO by: e-mail at angusdpo@infolawsolutions.co.uk; telephone on 07465 252 182; or writing to: The Data Protection Officer, Angus Housing Association Limited, 93 High Street, Arbroath, DD11 1DP.

You can contact us by: e-mail at admin@aha.org.uk; telephone on 0345 177 22 44; or writing to: Angus Housing Association Limited, 93 High Street, Arbroath, DD11 1DP.

If you would like to receive this policy in alternative format, for example, audio, large print or braille, please contact our DPO.

Updates to this policy

We may update this policy at any time, and you should check our website occasionally to ensure you are aware of the most recent version that will apply each time you access our website.

Last updated: September 2022