If we have reason to contact you about any of the following complaints about your pets, we’ll expect you to find a solution to the problem: 

  • The condition of your property (including garden and shared areas) 

  • The welfare of your pet(s) 

  • Justified complaints from neighbours 

If you don’t find a solution, then you’ll have to rehome your pet(s). This means you’ll no longer have permission to keep pet(s). 

If you don’t rehome your pet, we may take legal action which could even result in you losing your home.